Voice Services
Business Phone Systems & VoIP Services for Modern Businesses
Unified Technology Advisors provides business phone systems in Los Angeles and throughout Southern California, helping organizations stay connected, productive, and secure.
With more than 40 years of experience, we design and support cloud-hosted phone systems, VoIP solutions, AI-powered communications, and secure voice platforms for on-site, remote, and hybrid teams.
Our voice services include VoIP, Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), cloud-based phone systems, and on-premise phone solutions for businesses of all sizes.
As a trusted partner to major telecom carriers, UTA can also review your existing phone and carrier services to identify cost savings, improve performance, and help ensure your communications infrastructure is ready for future growth.
Business Voice Services
- AI Solutions
Leverage AI to automate call routing, appointment booking, and FAQs—reducing wait times and freeing staff for higher-value tasks. Ideal for healthcare, professional services, and customer-facing industries. Learn more - Call Reporting
Gain actionable insights with detailed analytics on call volume, duration, and response rates to improve service quality and operational efficiency. - Cloud & On-Premise Business Phone Systems
Choose flexible, scalable solutions—fully cloud-hosted, on-site, or hybrid—to match your business and IT infrastructure needs. - Company SMS
Send and receive business-grade text messages from your main company number for quick, trackable client communication and internal alerts. - Contact Centers as a Service (CCaaS)
Provide seamless multichannel customer support with real-time routing, call recording, and remote agent capabilities—all from a secure cloud platform. - Electronic Health Records (EHR) Integration
Connect your phone system directly with EHR platforms for faster workflows, improved documentation, and better patient communication. - In-Office, Home, & Hybrid Office Set-Up
Ensure consistent, secure voice connectivity across all work environments with tailored configurations for each team member’s needs. - Mobility Solutions & Smartphone Apps
Enable staff to access business lines, voicemail, and collaboration tools from anywhere—while keeping data encrypted and secure. - Unified Communications as a Service (UCaaS)
Combine voice, video, messaging, and collaboration tools into one integrated platform for streamlined workflows and enhanced productivity. - Video Conferencing & Virtual Meetings
Host high-definition, encrypted video calls with screen sharing and collaboration features—fully integrated into your phone system.
Solution Spotlight:
MS Teams for Intermedia Unite
If your team already relies on Microsoft Teams for meetings, messaging, and collaboration, you may be overlooking an opportunity to simplify your business communications.
Microsoft Teams for Intermedia Unite can bring business calling directly into the platform your employees already use — helping reduce application overload, simplify IT management, and create a more unified communications experience.
Our Partners
